Sign in with cityID to get a higher payment limit at self-service terminals and on the website

CityID is a new user authentication system integrated with the Diia app. CityID authorization with verification in Diya allows you to make payments with an increased daily limit.

Benefits of CityID authorization:

Faster and more convenient payments

Integration with the Diya app

Fast and convenient authorization process via QR code scanning

Increase your individual limit on transaction amounts and the number of transactions per day and month

prompt resolution of payment issues with our contact center operators

CityID Authorization Steps

Sign up for City24

Fill out the questionnaire

Sign the form and confirm the submission of document copies in the ‘Dija’ app

Questionnaire review (up to 24 hours). We will notify you via SMS

How to log in to the website:

step.Log in to your account

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step.If you don't have an account yet, click: ‘Sign Up’

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step.Complete registration and log in to your personal account

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step.On the home page of your personal account, click on the ‘CityID Questionnaire’ section

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step.Click the ‘Start’ button

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step.Confirm the submission of document copies in the Diya app

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step.Fill in the blank fields

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step.Confirm the questionnaire signature in the Diya app

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step.Your form has been successfully submitted and is being processed (please check your email for a confirmation message)

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