5 Levels of Security

Payment Confirmation

• Third parties cannot withdraw funds from your card;
• You have the opportunity to reconsider and verify your payment details.

SSL Encryption

All actions on the Bank24 website are encrypted using SSL encryption. No data you provide on our website will be falsified, intercepted, or distorted by a third party.

You can verify the presence of an SSL certificate by clicking on the lock icon in the browser address bar. Be careful—always check for a genuine and valid certificate on the website. This will help you identify a phishing page or a clone site.

Password Protection for Personal Information

Access to your Personal Account to save cards, view payment history, and set up recurring payments is only possible after entering your password. You can only change your password using the phone number provided during registration! Changing your phone number in the Personal Account is only possible after logging in.

Trusted Partners

All partners whose services you can pay for via the Bank24 website undergo a multi-level verification process (checked for authenticity and compliance with the law), then enter into a payment acceptance agreement, and provide a license (if the service is subject to licensing).

Online Payer Support

If you have questions about payment, you can contact customer support by phone via the website’s homepage. The acquiring banks for bank24.com.ua are two partner banks, “Tascombank” and “Oschadbank,” which ensure a reliable and uninterrupted online payment process, as well as the secure storage of card information via the Personal Account.